Effective Date: 08/24/2026
Tellason LLC ("Tellason," "we," "us," or "our") operates the website tellason.com. Your privacy matters to us, and this Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices available to you.
By using our website or making a purchase, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information you provide directly to us, including:
- Contact & Account Information: Name, email address, mailing/billing address, phone number
- Payment Information: Processed securely through our payment partners; Tellason does not store full payment card numbers
- Order Information: Purchase history, product preferences, size/fit selections
- Newsletter Signup: Email address submitted through our "Item of the Week" signup form
- Rewards & Referral Program: Your information and the email addresses of friends you choose to refer
- Affiliate Program: Tracking data related to referred visits and purchases (via our affiliate platform)
- Automatically Collected Information: IP address, browser type, device information, and browsing behavior on our site
How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders
- Communicate with you about your orders, account, and customer service requests
- Send marketing emails, including our weekly Item of the Week offers (you may opt out at any time)
- Operate our Rewards, Referral, and Affiliate programs
- Improve our website, products, and customer experience
- Detect and prevent fraud, abuse, or security issues
Marketing Communications
If you opt out of marketing emails, we may still send you transactional messages, such as order confirmations, shipping updates, and responses to customer service inquiries.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies, including:
- Facebook Pixel & Facebook Custom Audiences for advertising and retargeting
- Google reCAPTCHA to protect our forms from spam and abuse
- Affiliate tracking cookies to attribute referred sales
You can manage cookie preferences through your browser settings. Please note: there is currently no industry-standard way to respond to "Do Not Track" browser signals, and our website does not respond to them at this time.
Third-Party Service Providers
We share information with trusted service providers who help us operate our business, including:
- Mailchimp email marketing
- Payment processors supporting Affirm, Afterpay, Braintree, Apple Pay, Google Pay, PayPal, PayPal Credit, Venmo, Visa, Mastercard, American Express, Discover, ACH, SEPA, Alipay, Bancontact, Billie, EPS, GrabPay, iDEAL, MyBank, Przelewy24, and Trustly
- Affiliate tracking platform to manage and pay affiliate commissions
These providers are only permitted to use your information to perform services on our behalf and not for their own independent purposes.
We Do Not Sell Your Information
Tellason does not sell, rent, or share your personal information with third parties for their own marketing purposes.
International Visitors & Data Transfers
Tellason sells to customers throughout the United States and internationally. If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate, which may have different data protection laws than your home country.
Your Choices & Rights
You may:
- Update your account information at any time by logging into your account
- Unsubscribe from marketing emails using the link in any email we send
- Request access to, correction of, or deletion of your personal information by contacting us at info@tellason.com
Note to California Residents: Depending on applicable state privacy laws, you may have additional rights regarding your personal information, including the right to know what information we collect and the right to request deletion. To exercise these rights, contact us at info@tellason.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Tellason LLC, PO Box 214, Sausalito, CA 94966, United States; info@tellason.com